Glean and build-your-own approaches to enterprise AI search, compared for Hong Kong organisations.
dgm is an independent osFoundry integration partner — not affiliated with osFoundry’s maker (OS LLC), and dgm has no completed client integrations yet.
Enterprise AI search — answering questions over your own content — is a crowded space. The main approaches for Hong Kong businesses are managed products and build-your-own retrieval.
Managed search products
Tools like Glean index your content and answer questions with citations. They are polished and quick to deploy, but vendor-managed and less flexible on models and data path.
Build-your-own retrieval
Composing retrieval (RAG) on a model-agnostic platform gives you control over which model answers, where data is stored, and how retrieval works — more effort, more control. Better for sensitive or unusual needs.
The Hong Kong residency lens
For sensitive content, where the index and answers are processed matters. osFoundry’s managed cloud pins data to the US, EU or Japan — it does not currently offer a Hong Kong managed region (its nearest managed region is Japan). To keep data in Hong Kong, the honest path is self-hosting osFoundry (BYO Cloud) inside a Hong Kong cloud region such as AWS Asia Pacific (Hong Kong) ap-east-1, Microsoft Azure East Asia (Hong Kong SAR) or Google Cloud asia-east2 (Hong Kong), or running models locally on-device. Pricing for both tools changes and varies by plan and usage — always check the official pricing page for current figures.
Where dgm fits
dgm is an independent integration partner that helps Hong Kong businesses adopt osFoundry — scoping a first use case, handling the build, and connecting AI to the systems you already run. dgm is independent of osFoundry’s maker (OS LLC) and has no completed client integrations yet, so everything described here is a service offered, not a past result. If you want to scope a practical first project, dgm can help you map it out.