How AI and robotic process automation differ and how they work together.
dgm is an independent osFoundry integration partner — not affiliated with osFoundry’s maker (OS LLC), and dgm has no completed client integrations yet.
AI and robotic process automation (RPA) are often confused. They are different tools that work well together. Here is how, for a Hong Kong business.
The difference
RPA follows fixed rules to move data between systems reliably; AI handles judgement, language and unstructured data. RPA is deterministic; AI is probabilistic.
How they combine
Use RPA for the structured, rules-based steps and AI for the parts needing language or judgement — for example AI reads a document and RPA enters the extracted data.
Choosing for a workflow
Map the workflow and assign each step to the right tool. osFoundry is a model-agnostic, bring-your-own-key (BYOK) AI orchestration platform — usage-based pricing with no per-seat fees, local-first and self-hostable, with per-region data pinning or deployment into your own cloud.
Where dgm fits
dgm is an independent integration partner that helps Hong Kong businesses adopt osFoundry — scoping a first use case, handling the build, and connecting AI to the systems you already run. dgm is independent of osFoundry’s maker (OS LLC) and has no completed client integrations yet, so everything described here is a service offered, not a past result. If you want to scope a practical first project, dgm can help you map it out.